PRIVACY POLICY

This Privacy Statement explains how luluslashes.com discloses your Personal Information when you access or use the Site or when you make a purchase.

Collecting Personal Information

We gather specific data about your device, how you interact with the site, and data required to handle your purchases when you visit the site. If you get in touch with us for customer service, we might additionally gather more information. Any information that can be used to specifically identify an individual is referred to in this privacy statement as "Personal Information," which includes the data listed below. For further details on the Personal Information we gather and why, see the list below.

Device information

Web browser version, IP address, time zone, cookie information, websites or items you see, search keywords, and website interaction are a few examples of the types of Personal Information that may be gathered.
The information will be used to accurately load the website for you and to analyze site usage so that it can be improved.
Origin of the data: Automatically gathered when you use cookies, log files, web beacons, tags, or pixels to access our site
Disclosure for a professional reason: shared with Shopify, our processor

Order information

Examples of Personal Information collected: name, billing and shipping addresses, contact information (such as credit card numbers), and payment information.
Purpose of collection: to fulfill our contract with you by giving you the goods or services you need, processing your payment data, setting up shipping, and sending you invoices and/or order confirmations. We also need to keep in touch with you, screen our orders for risk or fraud, and, in accordance with your preferences, send you information or advertisements about our goods and services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify

Using Personal Information 

In order to provide our services to you, which include making things available for purchase, handling payments, delivering and completing your transaction, and keeping you informed about new goods and services, we must use your personal information.

Lawful basis

If you live in the European Economic Area ("EEA"), we will treat your personal information in accordance with the General Data Protection Regulation ("GDPR") using the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We will keep your Personal Information for our records after you place an order through the Site, unless and until you ask us to delete this information. Please see the "Your rights" section below for further details on your right to erasure.

Automatic decision-making

If you live in the EEA, you have the right to object to processing that relies primarily on automated decision-making (including profiling), provided that the processing does not significantly impact you or has a legal effect on you.

We don't use consumer data for completely automated decision-making that has a substantial impact on the law or other matters.

Limited automated decision-making is used by our processor Shopify to fraud that won't significantly harm you legally or in any other way.

Services that incorporate automated decision-making components include:

  • a temporary list of IP addresses on which transactions have repeatedly failed.
  • This deny list is active for a brief period of time.
    Credit cards linked to IP addresses on a temporary deny list for purchases. This deny list lasts for a brief period of time.

Your privileges,

GDPR

If you live in the EEA, you have the right to view the personal data that we have on file for you, transfer it to another service, and request that it be updated, updated, or deleted. 
After being initially processed in Ireland, your personal information will be sent outside of Europe for storage and additional processing, including to Canada and the US. To learn more about how data transfers adhere to the GDPR.
CCPA

If you live in California, you have the "Right to Know" (also known as the "Right to Access"), which also gives you the option to move your Personal Information to another provider and request that it be updated, updated, or deleted. To exercise these rights, please get in touch with us using the above details.

Please get in touch with us at the number provided below if you want to appoint an authorized agent to submit these requests on your behalf.

Cookies

When you visit our Site, a cookie is a little file of information that is downloaded to your computer or other device. In addition to functional cookies, we also utilize performance cookies, advertising cookies, social media cookies, and content cookies. By enabling the website to remember your actions and preferences, cookies improve your surfing experience (such as login and region selection). This means that each time you visit the website or navigate between pages, you won't need to enter this information again. Cookies also reveal information about how visitors use the website, such as whether they are returning visitors or first-timers.

The following cookies are used to enhance your visit to our site and to deliver our services.

Whether a cookie is "permanent" or "session," it will stay on your computer or mobile device for a different amount of time. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

Cookies also provide details on how users interact with a website, such as whether they are regular users or newcomers.

The following cookies are used to deliver our services and improve your experience on our site.

A cookie's duration on your computer or mobile device will vary depending on whether it is "permanent" or "session."
The majority of browsers accept cookies by default, but you can change this behavior using your browser's options, which are frequently located in the "Tools" or "Preferences" menu. The help section of your browser might provide you with more details on how to change your browser's settings or how to block, manage, or filter cookies.

Please keep in mind that disabling cookies could not totally stop us from sharing your information with third parties, such our advertising partners. Please adhere to the guidelines in the aforementioned "Behavioural Advertising" section if you want to exercise your rights or opt-out of specific uses of your information by these parties.
Do Not Track

We do not change our data collection and usage methods when we detect a "Do Not Track" signal from your browser because there is no industry-wide consensus on how to respond to such signals.
Changes

We do not change our data collection and usage methods when we detect a "Do Not Track" signal from your browser because there is no industry-wide consensus on how to respond to such signals.
Contact

Please send us an email if you have any questions or concerns about our privacy practices or if you would like to file a complaint.
You have the right to file a complaint with the relevant data protection authority if you are not satisfied with our answer to your complaint.

Mail: support@luluslashes.com

Address: 152 South College Avenue, Fort Collins, Colorado 80524, United State