Processing Time:

Please allow 1-2 business days for your order to be processed and shipped.

Shipping Policy:

All packages are shipped by our chosen carrier. Note, Next Day Shipping Service requires a signature for release. Standard shipping options are delivered by USPS. LuLu's Lashes is not responsible for delivery delays due to weather, mishandling by the carrier, undeliverable addresses, or incorrect contact information for all shipments including Priority and Express shipping options. If a package is considered lost or damaged please contact within 7 days from the last scanned date. 

Undeliverable addresses include: incorrect/insufficient address, missing P.O. box numbers, refused, or return to sender. LuLu's Lashes is not liable for any stolen, lost, or damaged packages; and any return packages due to incomplete addresses, undeliverable addresses, or return to sender. LuLu's Lashes has the right to charge an additional fee for any reshipment regarding lost packages or packages returned back to the fulfillment facility.

All customers are responsible for inputting the correct information for the order’s billing and shipping address. Any requests for address or order changes will be considered but not guaranteed.